Formal Complaint

Step 1:

Print, complete, and mail a Formal Complaint Form, found by clicking on "file a complaint" in the top navigation bar above.

Formal complaints must be submitted in writing to the Agency Director for review. Mail all formal complaint forms to the address below:

Step 2:

Upon receipt of the formal complaint, the Director will make an initial assessment to determine if the allegations of the complaint appear to involve an ethical violation that should be referred to the Wyoming State Bar Association for investigation.

If it is determined the formal complaint appears to involve a violation of ethical conduct, the Director will advise the complainant to contact the Wyoming State Bar Association.

Step 3:

Should the formal complaint not be referred to the Wyoming State Bar Association, the Director will determine if the complaint involves compliance with Agency Rules and Policies.

If it is determined the formal complaint appears to not involve a violation of Agency Rules and Policies, then the Director will notify the complainant that the formal complaint will not be investigated and the matter will be considered resolved.

Step 4:

Should the formal complaint require investigation, the Director will provide a copy of the formal complaint to the accused GAL for review and response.

The accused GAL will be asked to submit a written response within ten (10) calendar days of receiving the complaint.

Step 5:

The Director will continue to conduct further investigation into the formal complaint.

Step 6:

Upon conclusion of investigation, the Director will notify both the complainant and the GAL of the complaint resolution.

Step 7:

A copy of the formal complaint and its resolution will be filed with the Agency.